Official Site® | Trezor Suite® — Getting Started

Step 1 — Download Trezor Suite safely

1. Open your browser and type trezor.io/start into the address bar, or use a trusted bookmark. Avoid clicking links in emails or ads.
2. Choose desktop or web Suite and pick the correct installer for your OS (Windows, macOS, Linux) if you prefer the desktop app.
3. Download the installer. Advanced users: verify checksums or signatures when provided to confirm file integrity.
4. Run the installer and follow prompts, or open the web Suite in a secure browser tab.

If the installer or website behaves unexpectedly (popups, extra prompts), stop and verify the source. Contact Trezor Support if you suspect a problem.

Step 2 — Install and launch Trezor Suite

1. Install the downloaded package and grant OS permissions only when the installer is from the official source.
2. Open Trezor Suite; choose whether to use the web interface or the desktop application. Both provide the same core functionality.
3. On first run, Suite offers options to create a new wallet, recover a wallet, or connect an existing device — choose Create new wallet if you are starting fresh.

Using the desktop Suite on a trusted machine is recommended for firmware updates and initial device setup.

Step 3 — Initialize your Trezor device

Initialization is performed on the device to minimize exposure of sensitive secrets to your computer.

1. Connect the Trezor to your computer with the USB cable and open Trezor Suite.
2. Select Create new device in Suite and confirm prompts on the device when requested.
3. Set a PIN on the device — enter it using the device’s buttons or touchscreen (Model T). Use a non-trivial PIN and avoid common sequences.
4. The device will generate a recovery seed (word count depends on device/config). Write the words down in order on the provided recovery card or a secure medium. Confirm the seed on the device when prompted.

Never type your seed into a computer, take photos of it, or store it digitally. The only time you should enter the seed is on a trusted device when restoring a wallet.

Step 4 — Secure backup strategies

Your recovery seed is the master key to your funds. Choose a backup strategy appropriate to the value you protect.

• Paper backup: Write the seed on the supplied card; store in a safe or lockbox.
• Metal backup: Use a stainless steel solution for fire and water resistance.
• Geographic redundancy: Place duplicates in multiple secure locations to guard against local disasters, but avoid creating easily discoverable copies.
• Shamir/Multisig: For very large holdings, consider splitting secrets (Shamir) or using a multisig scheme with multiple hardware wallets. These approaches add complexity but reduce single-point risk.

Think through access procedures for heirs or business continuity — good planning prevents accidental loss.

Step 5 — Add accounts and manage assets

After initialization, add accounts in Trezor Suite to manage supported coins and tokens.

1. In Suite, go to Accounts and click Add account.
2. Select a cryptocurrency and follow prompts. Some assets require opening a specific app on the device (Model T) or using third-party integrations.
3. Label accounts for clarity — you can create multiple accounts per asset for segregation (savings, trading, taxes).

Removing an account from Suite does not delete assets on-chain. Accounts are derived from your seed and can be re-added at any time.

Receiving crypto — verify addresses

1. Choose the account in Suite and click Receive.
2. Suite will display a receiving address; verify the same address on the device screen and confirm before sharing it.
3. Use the confirmed address in the sending wallet and consider a small test transfer for new counterparties.

On-device verification prevents malware from substituting addresses displayed on your computer.

Sending crypto — on-device confirmation

1. In Suite click Send, enter recipient and amount, and set a fee if applicable.
2. Carefully review the transaction summary in Suite, then confirm the transaction details displayed on your Trezor device before approving.
3. Approve on-device to sign and broadcast the transaction. Signing requires explicit on-device confirmation — without it no signature is produced.

If the device displays unexpected information (different address, amounts), cancel and investigate immediately.

Firmware updates — apply with care

Firmware updates patch vulnerabilities and add features. Only install firmware via Trezor Suite and follow all on-screen and on-device prompts.

1. When Suite notifies you of a firmware update, ensure you have the recovery seed backed up before proceeding (as a precaution).
2. Follow Suite steps and confirm prompts on the device. Keep the device connected until the update completes.
3. If an update fails, consult Trezor Support rather than attempting unofficial fixes.

Firmware updates are signed by Trezor — never install firmware from unknown sources.

Third-party integrations & advanced uses

Trezor works with numerous third-party wallets and services for specific features (DeFi, tokens, multisig). When using integrations:

• Prefer well-audited, reputable partners and official integration instructions.
• Understand the permission model — many dApps request only public addresses, while others request signing operations that must be confirmed on-device.
• Use Bridge (browser integration) when needed for web-based dApps; ensure Bridge is downloaded from the official site.

Always verify transaction details on the device; the hardware screen is the final source of truth before signing.

Troubleshooting common issues

Device not detected

• Try a different USB cable and port; avoid hubs when possible.
• Restart Trezor Suite and your computer. Reinstall Suite if necessary from trezor.io/start.
• Check that Bridge is running if you use the web Suite.

Forgot PIN

Too many incorrect PIN attempts will wipe the device. Restore using your recovery seed on the device to regain access.

Lost device and seed

If both device and seed are lost, funds are unrecoverable. That is why secure backups are critical.